GDPR Compliance
Last updated: September 2026
Our Commitment to Data Protection
marsh-saga is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller
For the purposes of GDPR, marsh-saga acts as the data controller for personal information collected through our website and services. Our contact details are:
marsh-saga
200 Bay Street, Suite 2400
Toronto, Ontario M5J 2J2
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases as defined by GDPR:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to communications.
- Contract: Where processing is necessary for the performance of a contract with you, such as providing our consulting services.
- Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, provided these interests do not override your fundamental rights.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
Your Rights Under GDPR
If you are a resident of the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country of residence.
International Data Transfers
As marsh-saga is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of protection for personal data.
Where we transfer data to other countries that have not received an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The retention period depends on:
- The nature of the data and the purposes for processing
- Legal, regulatory, or contractual requirements
- Legitimate business needs, such as maintaining records for potential legal claims
When personal data is no longer needed, we securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage and transmission protocols
- Access controls limiting who can view personal data
- Regular security assessments and updates
- Staff training on data protection
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Children's Data
Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For any questions or concerns regarding our GDPR compliance or data protection practices, please contact us at:
marsh-saga
200 Bay Street, Suite 2400
Toronto, Ontario M5J 2J2
Canada
Email: [email protected]